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Quality Management Systems: Charting the Journey

Quality Management Systems have a few pre-requisites. You need to understand them before you can get down to developing or evaluating any Quality Management System (QMS).

Sequencing is important and cross-checks should be done between these areas throughout the process.

VISION

Managers and employees need to focus their efforts on working towards achieving a common goal. Everyone must move in the same direction and at the same pace. A well thought out vision, mission, and strategy are critical to establish your company’s frame of reference and benchmark your performance against your objectives:

* Where do you see your company or business unit in the future?

* What opportunities are available to you that you want to take advantage of?

Christopher Columbus was convinced that “there was something else out there” and he and a group of like minded people set about finding it.

A Vision Statement is a statement of intent - making a commitment to yourself and your stakeholders. It’s the “pot of gold” at the end of the rainbow. It’s the success story that prevents complacency and keeps pushing you on to further horizons, to greater accomplishments, and to making plans to achieve your dream. Your vision should not change very much over a period of time.

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